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Juvenes
fi-FIen-GBsv-SE
 ❯  Company ❯ Terms of Delivery ❯ Terms of Delivery for Conference Service

Terms of Delivery for Juvenes Conference Service

1. Duration of the reservation

The duration of the reservation is agreed on when placing the order. The person placing the order must be over 18 years of age. The prices of the Conference Service premises are valid from 8:00 a.m until 4 p.m, at other times subject to agreement.

2. Terms of cancellation

The conference event can be cancelled without charge one (1) month before the event. If the cancellation is made less than one (1) month before the event, 50 % of the total price will be charged. If the cancellation is made one (1) week or less before the event, the full price will be charged. The terms of cancellation also apply to changes in the number of guests and in catering services.

3. Extra fee for last-minute orders

Extra fee will be charged if changes are made less than three (3) working days before the event. The extra fee is +20 % of the supplementary order. Juvenes Corporation reserves the right to any menu changes in last-minute orders.

4. Damage to property

The client is responsible for any and all damage caused to the property of Juvenes Corporation as well as the property owner, and is liable to pay any costs due to reparation thereof.

5. Cleaning fees

The conference facilities must be left in a decent condition after the event. In case extra cleaning is required, Juvenes Corporation will charge the client according to the specifications and price lists of the cleaning company performing the task.

6. Terms of payment

The payment term for invoices is seven (7) days net and the the penal interest is calculated according to the Finnish Interest Act. Invoicing is subject to an extra fee of €9.30 (inc. VAT 24 %). These terms are valid unless otherwise agreed.

7. Quality guarantee for food products

Juvenes Corporation is responsible for the quality and safety of the food products for two hours after the delivery, provided that the transport cases have not been opened and no products have been removed from the cold or hot storage. Juvenes Corporation will not refund any leftover products. Juvenes Corporation staff have the right to carry away any excess products after the event.

8. Complaints

Potential complaints must be made on the next working day following the event to Juvenes Catering, by email at juhlapalvelu@juvenes.fi or by phone at +358 207 600 300.

9. Alternate Dispute Resolution Body in Consumer Sales

If a dispute concerning an agreement cannot be resolved in negotiations between the parties, the client may bring the case to the attention of the Consumer Disputes Board. The English website of the Board can be found at www.kuluttajariita.fi/en/index.html.

10. Data protection

Provided that processing personal information is necessary in order to provide services, Juvenes Corporation is authorised by the client to do so. Juvenes Corporation uses technical and organisational measures designed to protect personal information against unauthorised or illegal processing and against unintentional loss, destruction or damage of data.

Juvenes Corporation processes personal data only for the purposes specified in the agreement or order confirmation and will act in accordance with the instructions given by the client for such purposes. Juvenes Corporation seeks to minimise and limit the amount and quality of data collected and thus ensure for its part that data protection is fulfilled.

Juvenes Corporation will respond to any reasonable inquiries by the client in order for the client to ensure that the agreement on data processing is complied with.

Juvenes Corporation complies with the relevant legal requirements in Finland as well as with the instructions and standards on confidentiality required of them. For more information on data protection, contact the management of Juvenes Corporation.

11. Force majeure

Juvenes Corporation is not responsible for damage caused to the orderer by a strike, a lock-out, a general traffic stop, a fire, a power failure or any other unpredictable occurrence not caused by Juvenes Corporation (force majeure).  In case of changes in to the conditions, premises and schedule of the event for reasons beyond its control, Juvenes Corporation reserves the right to change the pricing of the event.

 

Juvenes Corporation reserves the right to any changes in the terms of order and delivery as well as prices.

Myyntipalvelu tiedottaa

Myyntipalvelu tiedottaa

Suunnitteletko juhlia? 

Pikkujoulut  varataan nyt!

Kysy lisää myyntipalvelustamme:
juhlapalvelu@juvenes.fi | p. 0207 600 300.

 

Hatanpään kartano 

Juveneksen juhla- ja

kokoustilavalikoimassa.

Tiedustelut ja tilavaraukset 
juhlapalvelu@juvenes.fi 

Tutustu Juveneksen keittiömestareiden hurmaavaan Lumo-teemamenuuseen tästä.

Kattavan juhla- ja kokoustilavalikoimaan tästä.

 

Myyntipalvelu


Myyntipalvelu palvelee 

ma - pe  09.00 -15.00

juhlapalvelu@juvenes.fi 
Puh. 0207 600 300

Lähetä tarjouspyyntö 

Olemme Sinuun yhteydessä
mahdollisimman pian!

 


Tapahtuma-, juhla- ja kokousmyynti

Myyntipäällikkö Arja Mäkimartti
arja.makimartti@juvenes.fi
Puh. 0207 600 305

 

Hatanpään Kartano, juhla- ja tapahtumatuotanto

Juhlasuunnittelu
Juhlapalvelupäällikkö Elina Voitila
elina.voitila@juvenes.fi
Puh. 0207 600 307

 


Ravintolat palveluna yrityksille

Toimitusjohtaja Päivi Lindén
paivi.linden@juvenes.fi
Puh. 0207 600 335

Asiakkuudet, 
ateriapalvelut

- yksityisille, yritys- ja yhteisöasiakkaille
Ravintolat palveluna yrityksille
Myynti- ja asiakkuuspäällikkö Sami Kaurto
sami.kaurto@juvenes.fi
Puh. 0207 600 334


 

Juvenes Oy Management
Hatanpään valtatie 11
33100 Tampere
Tel. +358 (0)207 600 330

- caller prices

Events and Catering
- Customer Service

Celebration-, meeting- & saunapremises
Tel. +358 (0)207 600 300
juhlapalvelu@juvenes.fi

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Events and Catering
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Juvenes Corporation

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Juvenes is a nation wide restaurant and hospitality company that offers high-quality restaurant and café services, meeting, event and sauna facilities and catering. Juvenes Corporation employs 230 people and its turnover in a.21 million euros. Juvenes restaurants serve on average 2.5 million meals each year. Juvenes is one of main suppliers of restaurant services for the state’s central procurement unit, Hansel.

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  • Restaurants
    • Restaurants
    • Lunch restaurants
      • Helsinki, Juniper
      • Tampere restaurants
      • Tampere, Attila
      • Tampere, Dynamo
      • Tampere, Frenckell
      • Tampere, Live
        • Live Future >
      • Tampere, Nasta >
      • Tampere, Ratamo
      • Tampere, Saarni
      • Seinäjoki, Komia
      • Seinäjoki, Idea
        • Fusion Kitchen
        • TakeMeAway
        • Happy Breakfast
    • Campus restaurants
      • Oulu Campus
        • Restaurant Mara
        • Restaurant Foodoo
        • Café Hub
        • Restaurant Napa
        • Café TellUs
        • Restaurant Kylymä
        • Restaurant Foobar
      • Jyväskylä, JAMK
        • Café Curve
        • Restaurant Cube
      • Pori & Rauma, SAMK
        • Ravintola Skene
        • Ravintola Kanali
      • TAKK Central
      • TAKK Nirva
        • Nasta
      • Tuni Hervanta
        • Newton
        • Café Konehuone
      • Tuni Central
        • Café Alakuppila
        • Café & Lunch Pinni
        • Yliopiston Ravintola
      • Tuni Kauppi
        • Arvo
        • Café Lea
      • Vaasa Campus
        • Restaurant Alere
        • Café Alere
        • Café Wolff's street
        • Café Oskar
    • Juvenes Kiosk Centre
    • Ingredient labelling and special diets
  • Premises
    • Offer request >
    • Juvenes Premises
    • Sales Service
      • Meeting Packages
    • Celebration Premises
      • Frenckell Event Garden
      • Hatanpää Mansion
      • Museum Werstas
      • Restaurant Attila
      • Restaurant Dynamo
      • Restaurant Frenckell
      • Restaurant Newton
      • Restaurant Ziberia
      • Tullikamari's Pakkahuone Hall
      • Vinoteekki
      • Seinäjoki, Frami Conference Center
      • Terms of Delivery >
    • Meeting Premises
      • Dynamo Business Park
      • Hatanpää Mansion
      • Ratinankaari
      • Restaurant Frenckell
      • Other restaurant cabinets
      • The Attila Auditorium
      • The Väinö Auditorium and Gallerie Bertel
      • Sauna Cabinets
      • Seinäjoki, Frami Conference Center
      • Sales service >
      • Terms of Delivery >
    • Saunas
      • Sauna Dynamo
    • Menus >
  • Events and Catering
    • Sales service
    • Services for Celebrations and Events
      • Premises
      • Additional services
    • Menus
      • Easy Menus
      • Menus for You
  • Company
    • Environmental Policy
      • Goals
      • Practical actions
    • Recruiting
    • History
    • Payment Methods
    • Location maps
    • Terms of Delivery
      • Terms of delivery for Deli
      • Terms of Delivery for Catering
      • Terms of Delivery for Conference Service
  • Juvenes
  • Services for Companies
    • Restaurants and Cafés as a service
      • Personnel Restaurants as a Service
      • Student Restaurants as a Service
      • Cafés as a Service
      • Contract Lunches
  • Exceptional Circumstances